This incident has been resolved.
Mar 13, 21:59 UTC
Both AMS1 & SYD1 facilities are successfully provisioning devices. We will continue to monitor. Please reach out via email@example.com
should you have questions or encounter issues.
Mar 13, 20:44 UTC
A fix for our AMS1 facility has been deployed, provisioning is succeeding without error. We continue to review issues within our SYD1 facility.
Mar 13, 20:29 UTC
We apologize for the long duration of this event & appreciate your patience. Our engineering team continues to review the issue and the pending deployment of the fix.
Mar 13, 19:28 UTC
Our engineering team has identified the issue & a fix is being reviewed and soon implemented.
Mar 13, 17:03 UTC
We are continuing to investigate this issue.
Mar 13, 17:01 UTC
Our engineering team continues to investigate the cause of these errors. Additional updates & details forthcoming.
Mar 13, 16:14 UTC
Our engineering team is investigating errors surrounding provisioning in both AMS1 & SYD1 facilities. This incident will prevent users in these facilities from having successful provisions. Additional updates forthcoming. Please reach out to firstname.lastname@example.org
with any questions.
Mar 13, 14:37 UTC