All Systems Operational

About This Site

Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
90 days ago
99.84 % uptime
Today
Packet Customer Portal Operational
90 days ago
99.99 % uptime
Today
Packet Network Operational
Device Provisioning Operational
90 days ago
99.33 % uptime
Today
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
SJC1 Block Storage Operational
NRT1 Block Storage Operational
Packet Customer VPN ? Operational
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
99.91 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 23, 2019

No incidents reported today.

Oct 22, 2019
Postmortem - Read details
Oct 23, 01:46 UTC
Resolved - This incident has been resolved.
Oct 22, 23:10 UTC
Monitoring - We've identified the problem and are monitoring it.
Oct 22, 21:49 UTC
Investigating - We are investigating increased provisioning errors across our platform.
Oct 22, 20:11 UTC
Oct 21, 2019
Resolved - This incident has been resolved.
Oct 21, 00:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 19:45 UTC
Investigating - Upon further inspection, we still appear to have provisioning and SOS failures in our IAD2 facility. Please reach out to support@packet.com should you experience issues. Our engineers are currently working to resolve this issue.
Oct 20, 17:42 UTC
Oct 20, 2019
Resolved - This incident has been resolved.
Oct 20, 16:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 11:49 UTC
Investigating - Our engineering team is investigating provisioning and SOS failures in our IAD2 facility. Please reach out to support@packet.com should you experience issues.
Oct 20, 11:26 UTC
Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019
Resolved - This incident has been resolved.
Oct 16, 20:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 19:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 16, 19:33 UTC
Investigating - Our engineering team is investigating provisioning errors in our EWR1 facility. Please reach out to support@packet.com should you experience issues.
Oct 16, 18:41 UTC
Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Completed - The scheduled maintenance has been completed.
Oct 12, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 UTC
Scheduled - On Saturday, October 12th, at 00:00 UTC, Packet will be performing an emergency reboot of 2 switches in our EWR1 availability zone and 1 switch in our SJC1 availability zone to alleviate some performance issues. This reboot process should take ~30 minutes.

If you are affected by this maintenance we have also sent an email with a list of affected instances.

Please reach out via support@packet.com or our community Slack should you have any questions.
Oct 12, 00:00 UTC
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.