All Systems Operational

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Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
90 days ago
99.84 % uptime
Today
Packet Customer Portal Operational
90 days ago
99.99 % uptime
Today
Packet Network Operational
Device Provisioning Operational
90 days ago
99.4 % uptime
Today
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
SJC1 Block Storage Operational
NRT1 Block Storage Operational
Packet Customer VPN ? Operational
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Completed - The scheduled maintenance has been completed.
Oct 12, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 UTC
Scheduled - On Saturday, October 12th, at 00:00 UTC, Packet will be performing an emergency reboot of 2 switches in our EWR1 availability zone and 1 switch in our SJC1 availability zone to alleviate some performance issues. This reboot process should take ~30 minutes.

If you are affected by this maintenance we have also sent an email with a list of affected instances.

Please reach out via support@packet.com or our community Slack should you have any questions.
Oct 12, 00:00 UTC
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Completed - This maintenance has been completed and all services are functioning as expected. If you are experiencing any issues related to this maintenance please reach out to us via an email to support@packet.com.
Oct 8, 15:42 UTC
Verifying - We have completed our upgrade cycle and are confirming things now.
Oct 8, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 12:00 UTC
Scheduled - On Tuesday, October 8th 2019 @ 1200 UTC we will be performing non-servicing impacting network upgrades to infrastructure in the following cloud availability zones:

EWR1
SJC1
DFW2
AMS1

This is being done to improve the performance and reliability of your server infrastructure.

We estimate that the maintenance will take up to 12 hours, however, individual availability zones will be affected for less than 4 hours. We do not anticipate any loss of traffic, although customers may experience slightly degraded routing for a brief period of time.

Please reach out to me at support@packet.com with any questions and we can work through any issues or concerns you may have.

Thank you,
Branden, Director Technical Support @ Packet
Sep 26, 20:26 UTC
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019
Resolved - This incident has been resolved.
Oct 1, 20:21 UTC
Identified - We have received monitoring reports that our public IPv4 IP address inventory in our EWR1 facility has been depleted. This will prevent devices from successfully provisioning. We are working to add additional subnets at this time. Please reach out via support@packet.com with questions/issues.
Oct 1, 19:52 UTC
Sep 30, 2019
Resolved - This issue has been resolved. Do reach out if you should continue to experience connectivity issues in our SYD facility via support@packet.com
Sep 30, 17:03 UTC
Identified - We've received reports and are investigating network connectivity concerns in our SYD facility. Please submit your reports via support@packet.com complete with MTR (src/dst) should you be experiencing issues.
Sep 30, 16:20 UTC
Resolved - This incident has been resolved.
Sep 30, 04:32 UTC
Update - We are continuing to monitor for any further issues.
Sep 30, 04:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 04:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 04:20 UTC
Investigating - We are currently investigating an increase of provisioning failure in our AMS1 facility. Please reach out via support@packet.com should you have questions or concerns.
Sep 30, 03:17 UTC