All Systems Operational

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Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
90 days ago
100.0 % uptime
Today
Packet Customer Portal Operational
90 days ago
100.0 % uptime
Today
Packet Network Operational
Device Provisioning Operational
90 days ago
99.84 % uptime
Today
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
SJC1 Block Storage Operational
NRT1 Block Storage Operational
Packet Customer VPN ? Operational
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 31, 2020
Resolved - This incident has been resolved.
Mar 31, 03:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 00:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 00:07 UTC
Update - We are continuing to investigate this issue affecting access to our Customer Portal, API, and device deprovisioning. Please stand by for further updates or reach out to support@packet.com for further assistance.
Mar 30, 23:42 UTC
Investigating - We are currently investigating increased errors to our API.
Mar 30, 21:59 UTC
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - This incident has been resolved.
Mar 27, 23:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 22:16 UTC
Investigating - We are currently investigating an increased rate of provision failures across our Packet facilities. Should you encounter issues related to this, please file a support ticket at support@packet.com, or reach out via our Support Chat
Mar 27, 21:55 UTC
Resolved - This incident has been resolved.
Mar 27, 17:25 UTC
Identified - We had identified the cause of degraded network experience in our EWR1 Facility, isolated to one of our switches. Please submit your reports via support@packet.com, together with complete MTR (src/dst) should you be experiencing this issue.
Mar 27, 17:15 UTC
Mar 26, 2020

No incidents reported.

Mar 25, 2020
Resolved - This incident has been resolved.
Mar 25, 18:29 UTC
Update - We are continuing to monitor for any further issues.
Mar 25, 17:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 17:12 UTC
Update - Our networking team has identified degraded connectivity/routing issues in our SIN3 facility. Please stand by for further updates, or reach out to support@packet.com for further assistance.
Mar 25, 16:47 UTC
Identified - Our networking team has identified degraded connectivity/routing issues in our SIN3 facility. Please stand by for further updates, or reach out to support@packet.com for further assistance.
Mar 25, 16:47 UTC
Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 17:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 16:35 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 24, 16:24 UTC
Update - We are continuing to investigate this issue.
Mar 24, 15:15 UTC
Investigating - We are currently investigating reports of increased provisioning failure rates in several regions.
Mar 24, 14:45 UTC
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020
Completed - The scheduled maintenance has been completed.
Mar 19, 14:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 14:00 UTC
Scheduled - On Thursday March 19th, the Network Engineering team will be performing maintenance in EWR1 between 10:00AM EST (2:00PM UTC) and 12:00PM EST (4:00PM UTC). The maintenance work is related to the management and provisioning network thus we do not expect any connectivity issues to servers. However, you may notice some provisioning delays or errors during the maintenance. We will endeavor to keep any impact to an absolute minimum.

Please reach out to our customer support team at support@packet.com should you have any issues or concerns.
Mar 17, 22:19 UTC
Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.