All Systems Operational

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Welcome to Packet's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Packet API Operational
90 days ago
99.84 % uptime
Today
Packet Customer Portal Operational
90 days ago
99.99 % uptime
Today
Packet Network Operational
Device Provisioning Operational
90 days ago
99.35 % uptime
Today
EWR1 Device Provisioning Operational
AMS1 Device Provisioning Operational
SJC1 Device Provisioning Operational
NRT1 Device Provisioning Operational
Packet Website ? Operational
EWR1 Block Storage Operational
AMS1 Block Storage Operational
SJC1 Block Storage Operational
NRT1 Block Storage Operational
Packet Customer VPN ? Operational
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
99.91 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019
Resolved - This incident has been resolved.
Nov 18, 23:36 UTC
Monitoring - We've resolved issues related to provision delays and are currently monitoring the platform for further issues. Should you encounter issues, feel free to reach out via support@packet.com for assistance.
Nov 18, 22:08 UTC
Investigating - We are currently investigating the cause of an increased rate of provision failures across all packet facilities.
Nov 18, 19:58 UTC
Resolved - This incident has been resolved.
Nov 18, 18:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 16:49 UTC
Investigating - We are currently investigating the cause of an increased rate of provision failures across all packet facilities.
Nov 18, 15:21 UTC
Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Resolved - We believe we have successfully resolved the issue that was causing an increase in failed provisions. Our provisioning service should now be returning to normal success rates.
Nov 15, 20:20 UTC
Investigating - We are currently investigating the cause of an increased rate of provision failures across all packet facilities.
Nov 15, 19:44 UTC
Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - All services are working properly and DNS issues are fully resolved.
Nov 6, 21:05 UTC
Monitoring - DNS Services are online again. We apologize for the interruption.
Nov 6, 20:48 UTC
Investigating - We are currently investigating a problem the Packet DNS service.
Nov 6, 20:30 UTC
Resolved - This incident has been resolved.
Nov 6, 14:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 13:32 UTC
Identified - The issue has been identified and a fix is being implemented
Nov 6, 13:23 UTC
Investigating - Our engineering team is investigating the provisioning and deprovisioning issue in DFW2 facility. Please reach out to support@packet.com should you experience issues.
Nov 6, 12:45 UTC
Resolved - This incident has been resolved.
Nov 6, 03:57 UTC
Monitoring - The network maintenance by our upstream provider has been completed and we are monitoring the results.
Nov 6, 03:39 UTC
Identified - An unexpected network maintenance by an upstream provider is impacting network access to SIN1. Maintenance is expected to last until approximately 0400 UTC. Please stand by for further updates, or reach out to support@packet.com for further assistance.
Nov 6, 01:03 UTC
Investigating - Our networking team is investigating connectivity/routing issues in our SIN1 facility. Please stand by for further updates, or reach out to support@packet.com for further assistance.
Nov 6, 00:28 UTC
Nov 5, 2019

No incidents reported.