EWR1 Switch Upgrade
Scheduled Maintenance Report for Packet
Completed
This maintenance is complete as planned.

Please reach out to our support team at support@packet.com if you have any questions or concerns.

Thanks,
Team @ Packet
Posted Jul 19, 2020 - 07:27 UTC
Update
There is a possibility of unexpected impact in our NY5 data center related to this maintenance. We have engaged additional resources and are investigating now
Posted Jul 19, 2020 - 04:54 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 19, 2020 - 04:05 UTC
Scheduled
On Sunday, July 19, 2020 at 12:05 AM to 03:05 AM EST (0405 - 0705 UTC), we will implement a disruptive network code upgrade on several of our Top-of-Rack switches in our EWR1 availability zone.

During the upgrade, Packet engineers will upgrade the software on the Top-of-Rack switch infrastructure in this datacenter. This upgrade process requires a reload of both switches in our redundant pairs, so it will result in up to 60 minutes of total downtime to your infrastructure behind each switch pair. Please note that this means there may be multiple occurrences of impact during the maintenance window as switch pairs will require multiple reloads within the window.

If you have infrastructure that is in scope of this upgrade, a direct notification via email will be sent to the primary owner or maintenance email address listed within your Packet organization. Please reach out to our support team at support@packet.com if you have any questions or concerns.

Thanks,
Team @ Packet
Posted Jun 17, 2020 - 15:53 UTC
This scheduled maintenance affected: Packet Network.