On Sunday, May 17th, 2020 at 12:05 AM to 06:05 AM EST (0405 - 1005 UTC), we will be implementing a non-disruptive network code upgrade on several of our Top-of-Rack switches in our EWR1 availability zone.
If you have infrastructure that is in scope of this upgrade, a direct notification via email will have been sent to the primary owner or maintenance email address listed within your Packet organization. We have scheduled 6 hours for the upgrade event, and expect the maintenance to be non-service-disrupting for individual server instances.
During the upgrade, Packet engineers will upgrade the software on the Top-of-Rack switch infrastructure in this datacenter. These updates will be performed using our hitless upgrade technology and should not result in downtime to your infrastructure, pending you are leveraging our default port bonding.
Please reach out to our support team at firstname.lastname@example.org
if you have any questions or concerns.
Team @ Packet