On Wednesday, July 8th, 2020, at 4:00 - 5:00 PM PDT (2300 - 0000 UTC), we will upgrade and reboot rack switch cluster in SJC1 to alleviate a fault condition.
During the upgrade, Packet engineers will upgrade and reboot both members of the switch cluster. Customers in this rack will experience approximately 20 minutes of downtime during the reboot process.
Please reach out via firstname.lastname@example.org
or our community Slack should you have any questions.