Partial network outage in EWR1

Incident Report for Equinix Metal

Resolved

We are investigating the cause of a partial network outage experience in our EWR1 facility. The outage was caused by a downed switch in the EWR datacenter. Customers with servers connected to this switch may have experience network failures between 16:20 and 16:40 EST, 5/26/2019.

At this point the issue has been resolved and network functionality should be back to normal.

Posted May 26, 2019 - 20:53 UTC

This incident affected: Equinix Metal Network.