Increased API Errors

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Mar 31, 2020 - 03:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2020 - 00:12 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 31, 2020 - 00:07 UTC

Update

We are continuing to investigate this issue affecting access to our Customer Portal, API, and device deprovisioning. Please stand by for further updates or reach out to support@packet.com for further assistance.

Posted Mar 30, 2020 - 23:42 UTC

Investigating

We are currently investigating increased errors to our API.

Posted Mar 30, 2020 - 21:59 UTC

This incident affected: Equinix Metal API, Equinix Metal Portal, and Device Provisioning.