Increased Provisioning Failure in IAD2

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Apr 21, 2020 - 15:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 21, 2020 - 13:59 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 21, 2020 - 13:48 UTC

Investigating

We are currently investigating the cause of an increased rate of provisioning failures in our IAD2 facility. Should you encounter issues related to this, please file a support ticket at support@packet.com, or reach out via our Support Chat.

Posted Apr 21, 2020 - 13:17 UTC