SIN1 Connectivity Issues

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Feb 28, 2019 - 01:36 UTC

Monitoring

As our peering partner continues to work through an already scheduled maintenance event, users may continue to experience routing issues coming out of and into SIN1. While this event progresses our networking team will continue to monitor.

Posted Feb 27, 2019 - 21:13 UTC

Update

We continue to await further details from our peering partner. We do apologize for this inconvenience, reach out to support@packet.com, should you have any questions.

Posted Feb 27, 2019 - 20:11 UTC

Identified

We have identified the issue and continue to work with our peering providers to deploy a fix.

Posted Feb 27, 2019 - 19:05 UTC

Investigating

Our networking team is investigating connectivity/routing issues in our SIN1 facility. Please stand by for further updates, or reach out to support@packet.com for further assistance.

Posted Feb 27, 2019 - 18:20 UTC