On Sunday, January 12th 2020 at 12:01 AM EST (0501 UTC), we will be implementing a network code upgrade on our Top-of-Rack switches in our AMS1, DFW2 and SJC1 availability zones.
If you are impacted by this upgrade, a direct notification via email will have been sent to the primary owner or the maintenance email address listed within your Packet organization. Although we have scheduled 4 hours for the upgrade event, we expect the impact to be less than 1 hour for individual server instances between 12:01 AM EST (0501 UTC) and 04:00AM EST (0900 UTC).
During the upgrade, your server instances will not lose power or reboot, but may suffer degraded or lost network connectivity as we reconfigure and upgrade firmware on the Top-of-Rack network switches in the datacenter.
Please reach out to our support team at email@example.com
if you have any questions or concerns.
Team @ Packet