NRT1: Provisioning and Deprovisioning Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jul 06, 2020 - 04:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2020 - 04:22 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 06, 2020 - 04:17 UTC

Investigating

Our engineering team is investigating the provisioning and deprovisioning issue in NRT1 facility. Please reach out to support@packet.com should you experience issues.

Posted Jul 06, 2020 - 04:09 UTC

This incident affected: Asia-Pacific (Tokyo (TY)) and Device Provisioning.