Intermittent Metadata Issues

Incident Report for Equinix Metal

Resolved

This issue has been resolved. Please reach out via support@packet.com should you encounter any further issues.

Posted Nov 08, 2018 - 22:16 UTC

Monitoring

The fix has been deployed, please reach out via support@packet.com if you should encounter any issues.

Posted Nov 08, 2018 - 20:36 UTC

Update

Our engineering team continues to package & deploy the fix throughout the platform. Further updates will be forthcoming. As always, should you have any questions feel free to reach out support@packet.com.

Posted Nov 08, 2018 - 19:27 UTC

Identified

We have received an influx in provisioning/deprovisoning errors, this was caused by our metadata service and our engineering has implimented a fix in SJC, AMS + will be rolling out a fix throughout the rest of our platform shortly.

Posted Nov 08, 2018 - 18:49 UTC