Network Latency Issue at SYD2 IX
Incident Report for Equinix Metal
Resolved
This incident has been resolved.
Posted Sep 29, 2020 - 21:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 29, 2020 - 21:08 UTC
Update
There is an ongoing BGP hijacking incident impacting multiple provider networks, including the Packet network. We are working with our provider to resolve this situation and are taking action wherever possible to announce more specific routes.
Posted Sep 29, 2020 - 20:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 29, 2020 - 19:24 UTC
Update
We are continuing to investigate this issue.
Posted Sep 29, 2020 - 18:35 UTC
Investigating
We are currently investigating a network issue at our SYD2 Facility, which is impacting network latency for a subset of customers. Please standby for further updates.
Posted Sep 29, 2020 - 18:30 UTC