Customer Portal

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Apr 20, 2020 - 17:05 UTC

Monitoring

A fix has been deployed and we continue to monitor. Do reach out via support@packet.com with any issues you may encounter.

Posted Apr 20, 2020 - 17:00 UTC

Identified

Our engineering team has found the issue and is working to deploy a fix. We appreciate your patience, as always, please reach out to support@packet.com with any questions or to request assistance.

Posted Apr 20, 2020 - 16:36 UTC

Investigating

Our engineering team is currently reviewing an issue where some customers are unable to access the portal. Please reach out to support@packet.com with any questions.

Posted Apr 20, 2020 - 15:30 UTC

This incident affected: Equinix Metal Portal.