EWR1 Network Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Apr 30, 2020 - 01:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 30, 2020 - 00:26 UTC

Identified

We had identified the cause of degraded network experience in our EWR1 Facility, isolated to one of our switches. Please submit your reports via support@packet.com, together with complete MTR (src/dst) should you be experiencing this issue.

Posted Apr 30, 2020 - 00:11 UTC

This incident affected: Equinix Metal Network.