NRT1 Device Provisioning Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jun 12, 2020 - 06:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 12, 2020 - 04:20 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 12, 2020 - 03:42 UTC

Identified

We have identified an increased error affecting device Provisioning in our NRT1 Facility. Please stand by for further updates or reach out to support@packet.com for further assistance.

Posted Jun 12, 2020 - 02:41 UTC

This incident affected: Asia-Pacific (Tokyo (TY)).