SJC1 Switch Software Upgrade
Scheduled Maintenance Report for Packet
The SJC1 switch software upgrade is unsuccessful due to an issue we encounter while preparing for the upgrade.

We will have to reschedule the maintenance to improve the performance and stability of our network.

Please feel free to reach out to us at with any questions.
Posted Apr 02, 2019 - 06:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2019 - 05:01 UTC
On Tuesday, April 2nd at 05:00 UTC* Packet will perform upgrades to a pair of switches in our SJC1 (San Jose, California) facility to bring devices into version compliance.

During the maintenance, please be advised that connectivity in SJC1 will be intermittently unavailable for up to two (2) hours. During the maintenance a switch reboot will be required, resulting in a short loss of connectivity.

This event will impact a single rack. The owner of organizations with impacted machines will receive an individual notice, which will include a specific list of affected servers.

Please feel free to reach out to us at with any questions.

*Here is a handy time zone converter for the maintenance start time:

UTC: 4/2 at 05:00
SJC: 4/1 at 22:00
AMS 4/2 at 07:00
DFW: 4/2 at 00:00
EWR: 4/2 at 01:00
FRA: 4/2 at 07:00
NRT1: 4/2 at 14:00
Posted Mar 27, 2019 - 19:58 UTC