IAD Provisioning and SOS failure (round 2)

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Oct 21, 2019 - 00:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2019 - 19:45 UTC

Investigating

Upon further inspection, we still appear to have provisioning and SOS failures in our IAD2 facility. Please reach out to support@packet.com should you experience issues. Our engineers are currently working to resolve this issue.

Posted Oct 20, 2019 - 17:42 UTC