Increased Provisioning Failures

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jan 08, 2020 - 18:33 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 08, 2020 - 17:59 UTC

Investigating

We are currently investigating the cause of an increased rate of provision failures across our Packet facilities. Should you encounter issues related to this, please file a support ticket at support@packet.com, or reach out via our Support Chat.

Posted Jan 08, 2020 - 17:27 UTC

This incident affected: Device Provisioning.