On Monday, March 18th at 22:00 UTC*, Packet will be performing a device replacement for a pair of switches in our AMS1 datacenter to alleviate some performance issues and instability problems we've noticed recently. Prior to the maintenance, the new replacement devices will be brought into version compliance and will improve the performance and stability of our network.
During the 5-hour maintenance, both switches will be brought offline simultaneously, resulting in a loss of connectivity to the server instances in the affected rack. While we do not anticipate this maintenance to occupy the entire 5-hour maintenance window, we're allotting this time frame to account for any unexpected issues that could arise.
As this event will impact only a single rack, customers with impacted server instances will receive an individual notice that includes a specific list of any affected servers.
Please reach out to firstname.lastname@example.org
, with any questions/concerns you may have.
*Here is a handy time zone converter for the maintenance start time:
UTC: 3/18 @ 22:00
AMS: 3/18 @ 23:00
EWR: 3/18 @ 18:00
DFW: 3/18 @ 17:00
SJC: 3/18 @ 15:00
NRT: 3/19 @ 07:00