Provisioning Issues in SJC1

Incident Report for Equinix Metal

Resolved

This issue has been resolved. Please reach out via Slack or help@packet.com should you encounter issues.

Posted Oct 23, 2018 - 20:08 UTC

Monitoring

A fix was deployed and provisions resumed. We will keep monitoring. If you encounter issues, please reach via our Slack Community channel or through help@packet.com.

Posted Oct 23, 2018 - 18:41 UTC

Update

The engineering team continues to review, a fix is being deployed to correct the influx of provisioning errors.

Posted Oct 23, 2018 - 18:29 UTC

Identified

Our SJC1 facility has provisioning paused while our engineering team reviews an influx of errors.

Posted Oct 23, 2018 - 17:06 UTC