AMS1 Doorman (Customer VPN) Issue
Incident Report for Packet
This incident has been resolved.
Posted Jul 27, 2020 - 14:46 UTC
Doorman in AMS1 is now online. No additional impacts are expected, if you encounter any problems please contact support (
Posted Jul 27, 2020 - 14:45 UTC
We are continuing to work on a fix for this issue.
Posted Jul 24, 2020 - 22:55 UTC
We had identified an issue with Customer VPN (Doorman) impacting our AMS1 Facility. Our engineering team is currently working to resolve the issue.

Please reach out via with any questions or concerns you may have related to this.
Posted Jul 24, 2020 - 02:07 UTC
This incident affected: Packet Customer VPN.