NRT1 Network Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Nov 22, 2019 - 05:55 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 22, 2019 - 03:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2019 - 21:50 UTC

Investigating

We are currently investigating a network issue in our NRT1 facility which affects device provisioning, deprovisioning, reinstall, and network connectivity. Please reach out via support@packet.com should you have questions or concerns.

Posted Nov 21, 2019 - 19:35 UTC

This incident affected: Asia-Pacific (Tokyo (TY)).